01Dec2010

PCWorld: Apple ‘Smoked the Competition’ in Reliability Survey

Apple products earned the highest marks for reliability and service based on a recent poll of 79,000 gadget owners.

PCWorld this week put out results of its annual survey, gauging customer experiences with various gadgets including laptops, desktops, HDTVs, cameras and printers.

Generally, customers reported high reliability and service ratings for Apple, Asus, Brother and Canon products. Apple, however, was the outlier.

“Apple once again smoked the competition in the desktop, notebook, and smartphone categories,” said Jeff Bertolucci of PCWorld. “The Macintosh and iPhone maker did so well that virtually all its scores were above average.”

Check out the rest of the survey at PCWorld.

View the original article here